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3.1 What is the basic process of placing an order from the platform?

The first step is to find the service you need by searching or browsing the categories, and then place an online order after comparing the price and the merchant's ratings & reviews; 


The second step, use your bank card or e-wallet to complete the payment to obtain the service QR code; 


The third step, accept the service on the day and time you reserved. If the service is satisfied, provide your service QR code to the merchant for verification; 


The last step is to rate and review the merchant, thank the merchant for the quality service, and also provide other buyers with a real service experience as a reference.